State Farm® Insurance Agent Loren Valdez
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Kristina Chavez
August 22, 2025
5
out of
5
rating by Kristina Chavez
"The only reason that I continue with State Farm is because of the customer service with Lauren Valdez and the his staff I give them five stars for customer service and going out of their way to assist us customers"
We responded:
"Thank you for the 5-star rating. We truly appreciate your support and are here to assist you anytime you need. If there’s anything we can do to make your experience even better, please don’t hesitate to reach out!"
Charlie Bognar
August 21, 2025
5
out of
5
rating by Charlie Bognar
"Working with Greg has always been an absolute pleasure. He is knowledgeable, professional, and always takes the time to make sure we fully understand our options. We trust him with all of our insurance needs—our home, motorcycles, and car—and he consistently delivers excellent service. It’s rare to find someone who genuinely cares about their clients the way Greg does. Highly recommend him to anyone looking for a reliable and personable insurance agent!"
We responded:
"Thank you so much for your kind words and thoughtful review! We're thrilled to hear that Greg has consistently provided you with knowledgeable, professional, and caring service. It's wonderful to know that you trust him with all your insurance needs and feel confident in the options he presents. Your recommendation means a lot to us, and we'll be sure to share your praise with Greg. If you ever need anything else, please don't hesitate to reach out!"
Kama Michel
August 20, 2025
5
out of
5
rating by Kama Michel
"Their customer service is extraordinary. Transfer your insurance over to them today!!"
We responded:
"Hello Kama! We appreciate your review. Customer service is a priority at Loren Valdez State Farm Insurance. Thank you for trusting us with your insurance. It is a pleasure to serve you!"
Devin Shunk
July 11, 2025
5
out of
5
rating by Devin Shunk
"Loren did an amazing job with our recent home purchase. While other agencies gave us the run-around and kept moving the target of what we needed to do to become insured, Loren worked with us and really came through for us. Best of all, he was very professional and friendly throughout the entire process."
We responded:
"Thank you so much for your kind words! I’m really glad I could help make the process smoother for you and that you felt supported throughout. It was a pleasure working with you, and I’m always here if you need anything in the future!"
Caleb
July 7, 2025
5
out of
5
rating by Caleb
"Working with Loren Valdez with State Farm has been the best Insurance experience I have had my whole life. I have insured my vehicles, boat, and home with State Farm. Loren is very professional, kind, and has helped me on all aspects of my insurance needs. The community of Los Alamos truly benefits for having this man in it. Thank you for all your help."
We responded:
"Thank you so much for your wonderful review! I'm honored to have been able to assist you with your insurance needs for your vehicles, boat, and home. It's truly rewarding to know that my efforts have made a positive impact on you and the Los Alamos community. Please don't hesitate to reach out if you ever need anything—I’m always here to help!"
Gunnar Lyon
October 30, 2024
5
out of
5
rating by Gunnar Lyon
"Amazing experience, wonderful group A++"
Joshua Mann
June 26, 2024
5
out of
5
rating by Joshua Mann
"I really enjoy working with Loren and his team (especially Greg)! As they have helped me with some quite complex quotes and questions. I would highly recommend them to anyone looking for insurance in NM."
We responded:
"Joshua, thank you for the recommendation. We are always happy to help even with the most complex situations. We look forward to working with you!"
Jennifer Archuleta
March 14, 2024
5
out of
5
rating by Jennifer Archuleta
"Awesome Staff. Roberta Madrid is helpful and gives excellent customer service. Loren Valdez and her staff are amazing and definitely highly recommend!"
We responded:
"Jennifer! I am pleased to know you had a great experience with Roberta. We greatly appreciate your feedback as well as the recommendation. Thank you for trusting Loren Valdez State Farm Insurance with your insurance needs. "
Robert L Judd (Bob)
January 2, 2024
5
out of
5
rating by Robert L Judd (Bob)
"Had a great experience getting new auto, home and personal liability policies. Greg was great as well as the rest of the team."
We responded:
"Thank you for the positive feedback. We're thrilled to hear about your great experience with Greg and the team. Your satisfaction is our priority, and we appreciate your trust in our services for Home, Auto and Liability Umbrella insurance. If you ever have questions or need assistance, feel free to reach out. "
Isabella Jimenez
December 8, 2023
5
out of
5
rating by Isabella Jimenez
"Greg was a great help and now I am paying half of my previous car insurance cost for even more protection! They have several different payment options and are very flexible with customizing you with the coverage you need"
We responded:
"Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Greg provided excellent assistance, and we're delighted to know that we could help you achieve significant savings on your car insurance while enhancing your coverage. Our team takes pride in offering various payment options and flexible customization to meet our clients' individual needs. We truly appreciate your feedback and look forward to continuing to serve you."
James Wernicke
September 9, 2023
5
out of
5
rating by James Wernicke
"Been with Loren for over 5 years. Responsive, knowledgeable, and supportive of the local community. Also competitive rates."
We responded:
"Hey James! Thank you for taking the time to leave us a positive review. We appreciate your kind words. We are always here for you and our community!"
Annette Lujan
July 31, 2023
5
out of
5
rating by Annette Lujan
"Loren is not only extremely good at his job, he is a Phenomenal person in general. I highly recommend him for all your insurance needs!"
We responded:
"Thank you for your kind words. We appreciate you and your recommendation. "
Teresa Sosa-Marquez
July 31, 2023
5
out of
5
rating by Teresa Sosa-Marquez
"Gracias Roberta por las cotizaciones de seguros y tu ayuda para encontrar un seguro asequible. Te aprecio."
We responded:
"Thank you for trusting Loren Valdez State Farm Insurance. I am glad to hear that you are happy with the service Roberta is providing. We look forward to working with you. "
Xavier Nevarez
July 31, 2023
5
out of
5
rating by Xavier Nevarez
"The Loren Valdez agency is the perfect example of an organized agency, Everytime I have had questions or concerns about my home or auto policies I would get answers immediately. The Valdez agency treats you like family. Why would you go anywhere else? Thank you for all you do!!"
We responded:
"Thank you for trusting Loren Valdez State Farm with your home and auto insurance. We are happy to know you are pleased with our service. We try our best to make everyone feel welcomed. Thank you for your review/recommendation. "
Cece
July 31, 2023
5
out of
5
rating by Cece
"Loren was extremely knowledgeable and guided me through the process of selecting the right coverage for my needs. He addressed all my questions with clarity and patience. I feel confident knowing that I have a reliable agent who genuinely cares about their clients' well-being. Highly recommend!"
We responded:
"Thank you for trusting Loren Valdez State Farm with all your insurance needs. We are here for you whenever you need us. We appreciate your review/recommendation and your kind words. Call us if you ever need anything! "
Liza Morales
July 31, 2023
5
out of
5
rating by Liza Morales
"Very professional environment. Staff are friendly and eager to help."
We responded:
"Thank you for your feedback! We appreciate you taking the time to leave a review. "
Yong Tao
July 29, 2023
5
out of
5
rating by Yong Tao
"Good service"
We responded:
"Thank you for your business!"
Hope Rapp
July 28, 2023
5
out of
5
rating by Hope Rapp
"Roberta was great at helping us get the best coverage and price for our multiple vehicles. We couldn't be happier. We highly recommend Roberta Madrid at Loren Valdez State Farm Insurance."
We responded:
"Thank you for your recommendation and your feedback. Please call us if you ever need anything. "
Brandon Chavez
July 28, 2023
5
out of
5
rating by Brandon Chavez
"Working with Roberta was a great experience. She is very kind and always willing to help when needed."
We responded:
"Thank you for the feedback. I am glad to hear you are happy with the service you received from Roberta. We look forward to working with you. "
Nicole Sisneros
July 28, 2023
5
out of
5
rating by Nicole Sisneros
"Roberta is an amazing person to work with. She goes over and beyond to help."
We responded:
"Thank you for your feedback. We appreciate you!"
Josh Roybal
July 28, 2023
5
out of
5
rating by Josh Roybal
"Roberta is an excellent State Farm agent! She has always been there every time I needed assistance. Moreover, whether it has been my house or car, Roberta was there to make sure all issues were resolved in a timely manner. Roberta really changes the stereotype of “dealing with insurance” to assuring any individual is not alone during a time in need."
We responded:
"Thank you for trusting Roberta at Loren Valdez State Farm with your home and auto insurance. We will be here for you whenever you need us."
Anita Valdez
July 25, 2023
5
out of
5
rating by Anita Valdez
"Loren and his team at State Farm are very professional and helpful. They are ready to answer and questions and always do so in such a pleasant manner!! I will always refer anyone to his agency!!"
We responded:
"We are happy to hear you are satisfied with the service you are providing. We appreciate your feedback. "
estrella Lopez
July 24, 2023
5
out of
5
rating by estrella Lopez
"The best customer service and very helpful!!"
We responded:
"Thank you for your feedback. We appreciate you! "
LaTisha Ford
July 21, 2023
5
out of
5
rating by LaTisha Ford
"Being new the area, we had no idea which insurance agent we should go with. Loren and Tiffany are great! At any point when I have questions or concerns, they are quick to answer and help in the matter. So glad we chose them! Thank you for all you do!"
We responded:
"Thank you for choosing Loren Valdez State Farm Insurnace. We appreciate your kind words and for taking the time to leave a review. We look forward to future interactions."
Drew Kirian
July 7, 2023
5
out of
5
rating by Drew Kirian
"Roberta was very friendly, helpful. Overall we had very good experience with her."
We responded:
"Thank you for trusting Loren Valdez State Farm Insurance. I am glad to hear Roberta provided you great service. We appreciate your feedback and the positive review. "