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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

eric garcia

March 2, 2023

5  out of  5 rating by eric garcia
"I have always had professional and timely service when requesting paperwork from Loren and his staff. No need to look for another insurance company when treated this good. Thanks Loren and staff."

Larry Harvey

November 22, 2022

5  out of  5 rating by Larry Harvey
"Friedly people, great service, timely responses."

Kate Bednarski

November 11, 2022

5  out of  5 rating by Kate Bednarski
"I’ve been with State Farm for 40 years for auto and home insurance needs. When I moved to New Mexico a friend recommended Loren Valdez as my new State Farm agent. I’m so glad to partner with Loren, Roberta and their team. They have always been available, responsive, supportive and there when I needed them…and so I highly recommend them!"

tony almassou

October 4, 2022

5  out of  5 rating by tony almassou
"They are great very helpful and will go above and beyond"

Jemez Fred

July 29, 2022

5  out of  5 rating by Jemez Fred
"Just getting started with this agency, but so far they have been very responsive and got me a good rate for my home insurance."

Carmen Catellier

December 7, 2021

5  out of  5 rating by Carmen Catellier
"Roberta was so awesome to work with. She was so helpful and provided excellent service!"

Michael LeMont

November 24, 2021

5  out of  5 rating by Michael LeMont
"Loren and his staff are really personable and helped me understand what coverages were going to be sufficient for my lifestyle. 5 stars!"

Tim Haight

September 16, 2021

5  out of  5 rating by Tim Haight
"Loren and his staff are always welcoming and helpful. I’ve had my policies with him since his inception here and never have I had anything but top tier service. We recently had a claim and Loren and Roberta were helpful and provided practical advice. Hats off to them!"

Matt Bush

August 18, 2021

5  out of  5 rating by Matt Bush
"Loren was very helpful with both our home owners and automobile insurance. He took the time to go over everything with us and help us make well informed decisions. Highly recommend Loren. Thank you and God Bless! - Matt & Lisa"

Byron Tippie

July 27, 2021

5  out of  5 rating by Byron Tippie
"Loren Valdez is an excellent agent and a true example of a valued team member! He did not only answer my question and provide me with the requested information quickly, but he taught me how to obtain the needed information for future use. The time he spent with me is something you cannot put a price on! Thank you Loren for all of your help and knowledge! Wisdom is more precious than rubies, my friend! Thank you for sharing yours! - God bless you, buddy! - Byron Tippie"

Joshua Levy

July 11, 2021

5  out of  5 rating by Joshua Levy
"Amazing help, super friendly and great service! Thank you to to Roberta for working with me and Loren for his assistance. Before finding them, I had previously tried using a generic online service for a new policy, but due to specifics of my case I found I was much better off with their local expertise. They were able to work with me from start to finish on a quick timeframe, handled the unique aspects of my coverage needs, and made the process so much easier. Look forward to continue working together!"

Alissa Grissom

July 2, 2021

5  out of  5 rating by Alissa Grissom
"Loren is so quick to get special liability policies out! Thank you!"

Jacob Madrid

June 29, 2021

5  out of  5 rating by Jacob Madrid
"Great place with Great people! Very willing to help and get you the best rates and coverage in northern NM. Their disability and life Insurance policies allow me to have peace of mind knowing that i have protection for the unfortunate time when i may need to use it."

Ruth Scott

June 22, 2021

5  out of  5 rating by Ruth Scott
"I have loved working with Loren Valdez and his professional team since day one. State Farm insures my personal and business needs. Business can be complicated, whenever things get a bit messy and confusing, Loren and his team are there to shine a much needed light on our path. THANK YOU😁👍💪!!!"

Antony Le

May 12, 2021

5  out of  5 rating by Antony Le
"Spoke to Loren and he is awesome. Answered and help me with any questions I had. Would recommend him if you are looking for any type of insurance! Extremely knowledgeable! 5 Stars!!"

Martin Lopez

March 30, 2021

5  out of  5 rating by Martin Lopez
"Loren has been great in providing top notch service and professionalism while taking care of our family’s insurance needs. Always quick to respond and provide clear explanation of product and services. Don’t feel like a number at State Farm due to Loren’s efforts!"

Roberta Madrid

January 11, 2021

5  out of  5 rating by Roberta Madrid
"Best of Both Worlds-Service and Value"

cecilia nevarez

January 11, 2021

5  out of  5 rating by cecilia nevarez
"Lauren was so helpful and knows his stuff .when I needed him he was there !!!"

Casey K

October 29, 2020

5  out of  5 rating by Casey K
"After years of using Geico for our 8 different insurance policies, we decided to go back to State Farm. Loren made sure our new coverage was enough for our needs and comfort zone and managed to save us $3,300/year between all 8 of our policies. I can't recommend Loren enough. He examined and scrutinized each of our policies individually and we now feel confident that our coverage is more than adequate while are premiums are lower than ever. Thank you Loren for your creativity, care and thoroughness. I feel like he is really looking out for our best interest. It's a refreshing change to have one agent overseeing everything, unlike Geico where we never spoke to the same agent twice and often waited on hold for an hour each time we had a question or policy change."

D Valdez

August 24, 2020

5  out of  5 rating by D Valdez
"Loren and his staff have amazing customer service. They will take the time to explain your coverage and coverage options in depth so that they’re understandable for someone who is not as knowledgeable or wants to understand what they may need and why. You may not always get the lowest priced coverages compared to the automated low price lowest coverage companies like the general, but you will always get the highest quality service and the most honest explanation."

Cathy Sisneros

October 7, 2019

5  out of  5 rating by Cathy Sisneros
"Helping my aunt Viola Sisneros-Rael find the right insurance policy. Roberta Madrid and Loren Valdez had all the right solutions. Thank you for a great experience - I'd recommend this agency to anyone looking to save some money and maximize their insurance needs."

Loren Valdez

July 31, 2019

5  out of  5 rating by Loren Valdez
"Allow Loren Valdez State Farm Insurance to help you with your insurance and financial services needs. I promise you will love the service you will receive."