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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

James Wernicke

September 9, 2023

5  out of  5 rating by James Wernicke
"Been with Loren for over 5 years. Responsive, knowledgeable, and supportive of the local community. Also competitive rates."

Annette Lujan

July 31, 2023

5  out of  5 rating by Annette Lujan
"Loren is not only extremely good at his job, he is a Phenomenal person in general. I highly recommend him for all your insurance needs!"

Teresa Sosa-Marquez

July 31, 2023

5  out of  5 rating by Teresa Sosa-Marquez
"Gracias Roberta por las cotizaciones de seguros y tu ayuda para encontrar un seguro asequible. Te aprecio."

Xavier Nevarez

July 31, 2023

5  out of  5 rating by Xavier Nevarez
"The Loren Valdez agency is the perfect example of an organized agency, Everytime I have had questions or concerns about my home or auto policies I would get answers immediately. The Valdez agency treats you like family. Why would you go anywhere else? Thank you for all you do!!"


July 31, 2023

5  out of  5 rating by Cece
"Loren was extremely knowledgeable and guided me through the process of selecting the right coverage for my needs. He addressed all my questions with clarity and patience. I feel confident knowing that I have a reliable agent who genuinely cares about their clients' well-being. Highly recommend!"

Liza Morales

July 31, 2023

5  out of  5 rating by Liza Morales
"Very professional environment. Staff are friendly and eager to help."

Yong Tao

July 29, 2023

5  out of  5 rating by Yong Tao
"Good service"

Hope Rapp

July 28, 2023

5  out of  5 rating by Hope Rapp
"Roberta was great at helping us get the best coverage and price for our multiple vehicles. We couldn't be happier. We highly recommend Roberta Madrid at Loren Valdez State Farm Insurance."

Brandon Chavez

July 28, 2023

5  out of  5 rating by Brandon Chavez
"Working with Roberta was a great experience. She is very kind and always willing to help when needed."

Nicole Sisneros

July 28, 2023

5  out of  5 rating by Nicole Sisneros
"Roberta is an amazing person to work with. She goes over and beyond to help."

Josh Roybal

July 28, 2023

5  out of  5 rating by Josh Roybal
"Roberta is an excellent State Farm agent! She has always been there every time I needed assistance. Moreover, whether it has been my house or car, Roberta was there to make sure all issues were resolved in a timely manner. Roberta really changes the stereotype of “dealing with insurance” to assuring any individual is not alone during a time in need."

Anita Valdez

July 25, 2023

5  out of  5 rating by Anita Valdez
"Loren and his team at State Farm are very professional and helpful. They are ready to answer and questions and always do so in such a pleasant manner!! I will always refer anyone to his agency!!"

estrella Lopez

July 24, 2023

5  out of  5 rating by estrella Lopez
"The best customer service and very helpful!!"

LaTisha Ford

July 21, 2023

5  out of  5 rating by LaTisha Ford
"Being new the area, we had no idea which insurance agent we should go with. Loren and Tiffany are great! At any point when I have questions or concerns, they are quick to answer and help in the matter. So glad we chose them! Thank you for all you do!"

Drew Kirian

July 7, 2023

5  out of  5 rating by Drew Kirian
"Roberta was very friendly, helpful. Overall we had very good experience with her."

Dawson Cabbage

July 7, 2023

5  out of  5 rating by Dawson Cabbage
"Very responsive and helpful!"

Jay Schmahl

June 29, 2023

5  out of  5 rating by Jay Schmahl
"Loren and his staff are the best. As a team they go above and beyond to provide the best service for their customer's. I can't thank them enough!"

Kristina Chavez

June 28, 2023

5  out of  5 rating by Kristina Chavez
"Great customer service and professional"

Liz Abeyta

June 28, 2023

5  out of  5 rating by Liz Abeyta
"Roberta is awesome to work with, and she’s fast! I got my quote immediately."

Ben Gutierrez

June 28, 2023

5  out of  5 rating by Ben Gutierrez
"Awesome Customer Service!"

Tiago Alcântara

June 26, 2023

5  out of  5 rating by Tiago Alcântara
"I had a very nice experience with these guys! I highly recommend it!"

Richard Shaner

June 26, 2023

5  out of  5 rating by Richard Shaner
"The State Farm Insurance office in Los Alamos has provided excellent assistance in handling my insurance needs. Roberta Madrid in particular has helped me resolve many of my problems relating to a recent accident."

Walquiria Araujo

June 23, 2023

5  out of  5 rating by Walquiria Araujo
"That's a great service! I recommend"

Ryan Gonzales

June 22, 2023

5  out of  5 rating by Ryan Gonzales
"5 stars! Roberta has always made sure all my questions were answered and has always been helpful when assistance was needed. Definitely recommended!"

Michelle Frybarger

June 21, 2023

5  out of  5 rating by Michelle Frybarger
"I can’t say enough good things about Loren’s State Farm! I called for the first time on a holiday and their office was open and I was given a quote in minutes over the phone. I was told my options and the discounts I qualified for but never felt pressured to go through this office. I couldn’t get anyone from other agencies to answer the phone or get back to me but this office was on top of it! Super friendly staff, great location, and I hear there is a Great Dane puppy that you might be lucky enough to see if you hit the right day. 😉 Thank you so much for making my first time obtaining homeowners insurance such a breeze!"