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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Trevor Brown

June 15, 2026

5  out of  5
rating by Trevor Brown
"Have been with Loren since I got my truck and they have been fantastic and easy to work with. Also they will check on you when needed. Derek gave me a call to let me know of different changes on my policy and was willing to answer questions. Thank you"
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Kathryn “Kate” Murrell

June 10, 2026

5  out of  5
rating by Kathryn “Kate” Murrell
"I needed to get my passport notarized and I kept getting turned around, Loren really hooked me up!"
We responded:
"Happy to help. Enjoy your time abroad!"
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boB Heimbigner

June 10, 2026

5  out of  5
rating by boB Heimbigner
"Loren was professional and easy to work with!"
We responded:
"Thank you for the 5-star review and for sharing your experience! We’re here whenever you need us!"
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Mary Wilhoit

June 5, 2026

5  out of  5
rating by Mary Wilhoit
"Responsive customer service."
We responded:
"Hi Mary! Thank you for the 5-star review and for recognizing our responsive customer service. We truly appreciate your support—please don’t hesitate to reach out anytime you need help! "
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Patricia Jackson

June 5, 2026

5  out of  5
rating by Patricia Jackson
"I appreciate State Farm’s Loren Valdez helping me out right when I needed his assistance."
We responded:
"Hi Patricia! Thank you for the 5-star review and for sharing your experience. Glad we were able to help when you needed us. We truly appreciate your trust in Loren Valdez State Farm Insurance!"
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dirt4breakfast

June 5, 2026

5  out of  5
rating by dirt4breakfast
"Fantastic customer service!"
We responded:
"Thank you! We truly appreciate your 5-star review and kind words about our fantastic customer service. We’re here whenever you need us! "
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Kevin Clark

June 4, 2026

5  out of  5
rating by Kevin Clark
"Helped me when I need a notary. If you need please come see him. Thank you loren"
We responded:
"Hi Kevin—thank you so much for your 5-star review! We’re glad we could help when you needed a notary. Whenever you’re ready to obtain an auto insurance quote, please reach out—we’ll be happy to help. Thanks again for the support!"
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T Q McCormick

June 4, 2026

5  out of  5
rating by T Q McCormick
"Returned calls promptly and showed concern."
We responded:
"Hi there—thank you so much for the 5-star review. We’re really glad we were able to return your calls promptly and that you felt our team was genuine in caring about your needs. We truly appreciate you!"
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Ash Justice

May 29, 2026

5  out of  5
rating by Ash Justice
"Derek was fantastic and extremely helpful in getting us an affordable rate on insurance for two vehicles!"
We responded:
"Hi Ash! Thank you so much for the 5-star review. We’re thrilled to hear Derek was fantastic and could help you find an affordable insurance rate for your two vehicles. We truly appreciate your business!"
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Dee S

April 4, 2026

5  out of  5
rating by Dee S
"Loren is awesome, make everything so clear and easy! Thank you Loren"
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Adler Weismantel

November 21, 2025

5  out of  5
rating by Adler Weismantel
"Exemplary Customer Service"
We responded:
"Thank you for the 5 star review!"
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Anthony Scannapieco

October 16, 2025

5  out of  5
rating by Anthony Scannapieco
"I consolidated my home and auto insurance in a very reasonable and timely fashion with Loren. I saved money and it was a pleasant experience, all around."
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Carrie Garcia

September 12, 2025

5  out of  5
rating by Carrie Garcia
"We are so grateful that a current customer of Loren recommended their office to us! After a long and frustrating experience with two other offices, we contacted Loren and he immediately took care of us. Everyone in his office is very professional, knowledgeable, and friendly. We are in the process of transferring all of our policies to his office because of the wonderful service we received. We even got a few calls from his office after the policies were set up to make sure everything was going well. Highly recommend Loren for all your insurance needs!!!"
We responded:
"Thank you so much for your kind words and for placing your trust in me and my team! I’m truly glad we could make the process easier for you after your previous experiences. Providing professional, knowledgeable, and friendly service is something we take great pride in, and I’m happy to hear it made a difference. We’re here for you every step of the way, so please don’t hesitate to reach out if you ever need anything. I sincerely appreciate your recommendation and look forward to continuing to serve you!"
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Kristina Chavez

August 22, 2025

5  out of  5
rating by Kristina Chavez
"The only reason that I continue with State Farm is because of the customer service with Lauren Valdez and the his staff I give them five stars for customer service and going out of their way to assist us customers"
We responded:
"Thank you for the 5-star rating. We truly appreciate your support and are here to assist you anytime you need. If there’s anything we can do to make your experience even better, please don’t hesitate to reach out!"
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Charlie Bognar

August 21, 2025

5  out of  5
rating by Charlie Bognar
"Working with Greg has always been an absolute pleasure. He is knowledgeable, professional, and always takes the time to make sure we fully understand our options. We trust him with all of our insurance needs—our home, motorcycles, and car—and he consistently delivers excellent service. It’s rare to find someone who genuinely cares about their clients the way Greg does. Highly recommend him to anyone looking for a reliable and personable insurance agent!"
We responded:
"Thank you so much for your kind words and thoughtful review! We're thrilled to hear that Greg has consistently provided you with knowledgeable, professional, and caring service. It's wonderful to know that you trust him with all your insurance needs and feel confident in the options he presents. Your recommendation means a lot to us, and we'll be sure to share your praise with Greg. If you ever need anything else, please don't hesitate to reach out!"
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Kama Michel

August 20, 2025

5  out of  5
rating by Kama Michel
"Their customer service is extraordinary. Transfer your insurance over to them today!!"
We responded:
"Hello Kama! We appreciate your review. Customer service is a priority at Loren Valdez State Farm Insurance. Thank you for trusting us with your insurance. It is a pleasure to serve you!"
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Devin Shunk

July 11, 2025

5  out of  5
rating by Devin Shunk
"Loren did an amazing job with our recent home purchase. While other agencies gave us the run-around and kept moving the target of what we needed to do to become insured, Loren worked with us and really came through for us. Best of all, he was very professional and friendly throughout the entire process."
We responded:
"Thank you so much for your kind words! I’m really glad I could help make the process smoother for you and that you felt supported throughout. It was a pleasure working with you, and I’m always here if you need anything in the future!"
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Caleb

July 7, 2025

5  out of  5
rating by Caleb
"Working with Loren Valdez with State Farm has been the best Insurance experience I have had my whole life. I have insured my vehicles, boat, and home with State Farm. Loren is very professional, kind, and has helped me on all aspects of my insurance needs. The community of Los Alamos truly benefits for having this man in it. Thank you for all your help."
We responded:
"Thank you so much for your wonderful review! I'm honored to have been able to assist you with your insurance needs for your vehicles, boat, and home. It's truly rewarding to know that my efforts have made a positive impact on you and the Los Alamos community. Please don't hesitate to reach out if you ever need anything—I’m always here to help!"
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Gunnar Lyon

October 30, 2024

5  out of  5
rating by Gunnar Lyon
"Amazing experience, wonderful group A++"
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Joshua Mann

June 26, 2024

5  out of  5
rating by Joshua Mann
"I really enjoy working with Loren and his team (especially Greg)! As they have helped me with some quite complex quotes and questions. I would highly recommend them to anyone looking for insurance in NM."
We responded:
"Joshua, thank you for the recommendation. We are always happy to help even with the most complex situations. We look forward to working with you!"
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Jennifer Archuleta

March 14, 2024

5  out of  5
rating by Jennifer Archuleta
"Awesome Staff. Roberta Madrid is helpful and gives excellent customer service. Loren Valdez and her staff are amazing and definitely highly recommend!"
We responded:
"Jennifer! I am pleased to know you had a great experience with Roberta. We greatly appreciate your feedback as well as the recommendation. Thank you for trusting Loren Valdez State Farm Insurance with your insurance needs. "
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Robert L Judd (Bob)

January 2, 2024

5  out of  5
rating by Robert L Judd (Bob)
"Had a great experience getting new auto, home and personal liability policies. Greg was great as well as the rest of the team."
We responded:
"Thank you for the positive feedback. We're thrilled to hear about your great experience with Greg and the team. Your satisfaction is our priority, and we appreciate your trust in our services for Home, Auto and Liability Umbrella insurance. If you ever have questions or need assistance, feel free to reach out. "
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Isabella Jimenez

December 8, 2023

5  out of  5
rating by Isabella Jimenez
"Greg was a great help and now I am paying half of my previous car insurance cost for even more protection! They have several different payment options and are very flexible with customizing you with the coverage you need"
We responded:
"Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Greg provided excellent assistance, and we're delighted to know that we could help you achieve significant savings on your car insurance while enhancing your coverage. Our team takes pride in offering various payment options and flexible customization to meet our clients' individual needs. We truly appreciate your feedback and look forward to continuing to serve you."
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James Wernicke

September 9, 2023

5  out of  5
rating by James Wernicke
"Been with Loren for over 5 years. Responsive, knowledgeable, and supportive of the local community. Also competitive rates."
We responded:
"Hey James! Thank you for taking the time to leave us a positive review. We appreciate your kind words. We are always here for you and our community!"
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Annette Lujan

July 31, 2023

5  out of  5
rating by Annette Lujan
"Loren is not only extremely good at his job, he is a Phenomenal person in general. I highly recommend him for all your insurance needs!"
We responded:
"Thank you for your kind words. We appreciate you and your recommendation. "